The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Yes! We can absolute create something custom especially for your party! Quantities start at 50. (Hint: 100 usually just a few dollars more than 50!) We happily will send you a quote for any specific quantity.
If you would like Natalie's handwriting:
There is a $35 printing plate fee.
A proof will be sent after order is confirmed and paid. Please order 4-6 weeks in advance.
*See hand-lettering question in our FAQ for more details.
If you want a monogram or standard type style:
No printing plate fee! See our "CUSTOM Cups + Napkins" tab to choose your font and colors.
Please order 2-4 weeks in advance.
* The lettering on our cups is Natalie's handwriting and requires custom art and printing plates.
Absolutely! She will gladly custom hand-letter to be printed on our products!
(We will send you a proof before printing - please allow up to 2 weeks for a proof.)
A $35 custom printing plate fee will be applied to your order.
Your printing plate is a one-time fee will be kept on file - you can use it on as many products as you wish and and there is no charge to use it on any additional products for any future reorders!
Our quantities start at 50 (hint: Qty 100 is usually just a few dollars more.)
*At this time, hand-letter files are only available for printing on our products.
Yes ... but read below first:
All of our instock items ship within 2 business days - and via Priority Mail (guaranteed 3-day delivery) from Harrisburg, Illinois.
For custom orders, please allow 2-4 weeks for delivery for Custom Orders with standard font, or after a hand-letterer custom order proof is approved.
If you need something SUPER FAST - send us a "convo" with your event date what you are looking for ... chances are we can make it happen! We will let you know an exact timeline of what we can do and if any fees will apply.
Yes! We have partnered with PrintsWell and are featured in their PicMe! Album. (All of our cards feature Natalie's handwriting!)
Christmas Photo Cards, Non-Photo Cards, Invitations, Return Address Stickers, Gift Tags and Stickers are all available!
To order online:
You can upload your picture, type your names, choose return address stickers ... and proof it online! Orders will be shipped straight to your door!
To order in store:
Visit any local stationery store and ask to see their PicMe! Album by Printswell!
*note: at this time we are not doing Custom Christmas Cards.
Absolutely! No charge for us to add a big bow and hand-written note ... just leave a note in the notes section and we'll take care of everything.
(Oh, and invoices and packing slips will not be included in gifts!)
Yes! We love partnering with cute stores so our customers can shop local (and for last minute party cups and napkins!)
Email your store information to: Julie at firstname.lastname@example.org
Store Information to Include:
Address (billing and shipping)
Tax ID / Resale Number